White Papers
Monitoring Microsoft Exchange with PATROL – A Best Practices Guide
Best Practices for Configuring PATROL for Microsoft Exchange Servers
Using a Customer Response System in Writing and Updating User Documentation
with Joy Thompson
User Guide
PATROLĀ® for Ariba Buyer User Guide Version 1.2
Release Notes
PATROLĀ® for Siebel eBusiness Applications Release Notes Version 1.1.10
Document History Examples
Document History for Policy Handbook
Document History for Technical Training Manual
Policy
Job Aids
Note: This writing sample has been scanned from a hard-copy document and is provided for the content. If you wish to see the complete set of job aids, please contact me.
Tool Query by Product Number in Frontier
Other Writing Samples
Three Samples:
To change the display settings on your dual-monitor environment
Conceptual Article: Active Directory
Command Reference Article for DOS Command: DIR Command